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Our Facilities




Policies of Hotel de Paris Amsterdam


Reservation Conditions and Cancellation Policy

About pre-authorisation

  • Pre-authorisation is not a charge it is a temporary hold. When you make a reservation, there may be instances that the hotel will pre-authorise your credit card. This means hotel will check if your credit card is a valid credit card and if the card has enough money to cover at least the first night of your reservation. The hotel, however, will not proceed with the charge it is a temporary hold. The length of the hold will vary, and your credit card company can advise how they handle this.
  • Hotel reserve the right to pre-authorise your card, but this doesn't mean it will occur with every booking. Don't worry, if your card is pre-authorised, both the hotel and your credit card company is there to help. They may also be able to assist you with removing these holds sooner.

Group Reservation (5 rooms or more)

  • In a single reservation when 5 or more than 5 rooms are booked, it is considered as a group reservation. In this case hotel may ask for a pre-payment as a guarantee of the reservation, acceptable only by bank transfer. Credit card is not accepted for pre-payment. Hotel will be in contact with the booker/guest to follow the procedure. Please note that a group reservation is not confirmed till hotel receives the pre-payment.

No-show Policy

  • For standard rate reservation, the full amount of the first night will be charged and the reservation is no longer valid.
  • For Hot-Deal/Non-Refundable/Prepay & Save reservation, if no communication is conducted of guest arriving later than actual arrival date, hotel is not obliged to keep the room on hold longer than the actual arrival date/night. However, if guest(s) still show up on the next day without communicating to the hotel, hotel will still try its best to assist the guest but the hotel does not guarantee providing any accommodation. In such case hotel may follow overbooking procedure to assist the guest.

Taxes

  • All prices are including VAT and excluding city tax. A 6% city tax is applicable on room price.

WinnRewards Loyalty Program

  • Hotel de Paris Amsterdam is a partner hotel of WinnRewards loyalty program. By making reservation at Hotel de Paris Amsterdam and accepting Term & Conditions of Hotel de Paris Amsterdam, you also accept the Terms & Condition of WinnRewards loyalty program. If you are not yet a member of WinnRewards, you will be signed in as member of WinnRewards loyalty program upon confirmed reservation. More on WinnRewards Terms & Conditions http://www.winnrewards.com/UK/index.php?page=terms-and-conditions.